Pet Waste Pros KY
Last Updated: June 2026
1. Agreement to Terms
By accessing this website or scheduling services with Pet Waste Pros KY, you agree to these Terms of Service and Service Agreement.
If you do not agree with these terms, please do not use this website or schedule services.
Pet Waste Pros KY may update these terms at any time. Continued use of our services after updates constitutes acceptance of the revised terms.
2. Services Provided
Pet Waste Pros KY provides professional dog waste removal services for residential and commercial properties in Owensboro, Kentucky and surrounding areas.
Services may include:
• Weekly pet waste removal
• Bi-weekly pet waste removal
• One-time yard cleanups
• Yard deodorizing or sanitation services
• Pet waste station servicing
• Additional yard services when offered
Service availability may vary based on location, weather conditions, and scheduling.
3. Scheduling & Property Access
Customers agree to allow Pet Waste Pros KY technicians access to the yard or designated service area on scheduled service days.
Customers are responsible for ensuring:
• Gates are unlocked and accessible
• The yard is reasonably clear of obstacles
• Dogs are secured or friendly during service
If we are unable to access the yard due to locked gates, aggressive dogs, or other obstacles, the visit may be skipped and charged as a regular service visit.
4. Aggressive Dogs & Safety
For the safety of our technicians and your pets:
• Aggressive dogs must be secured prior to service
• Customers must notify us of any known hazards
• Technicians may refuse service if conditions are unsafe
Pet Waste Pros KY reserves the right to discontinue service if a property is deemed unsafe.
5. Initial Cleanup Policy
If a yard has not been cleaned recently, an initial cleanup fee may apply.
This is necessary when excessive waste has accumulated and the cleanup requires additional time.
Promotions such as Free Initial Cleanup with Regular Service may apply only when signing up for recurring service and may be discontinued at any time.
6. Service Frequency
Customers may choose from available service options including:
• Weekly service
• Bi-weekly service
• One-time cleanups
Weekly service is recommended to maintain a consistently clean yard.
7. Payment Terms
Payment for services is due at the time of booking or according to the selected billing schedule.
Accepted payment methods may include:
• Credit or debit cards
• Online payment through our website
• Other approved payment methods
By providing payment information, customers authorize Pet Waste Pros KY to charge applicable service fees.
Failure to maintain a valid payment method may result in service suspension.
8. Recurring Billing
For recurring services, customers agree to automatic billing based on the selected service frequency.
Customers may cancel recurring services at any time with proper notice.
9. Cancellation Policy
Customers may cancel services at any time.
We request 24 hours notice prior to the next scheduled visit to avoid being charged for that service.
Pet Waste Pros KY may cancel service due to:
• Non-payment
• Unsafe conditions
• Repeated inaccessible yards
• Violations of service terms
10. Weather Delays
Services may be delayed due to severe weather conditions including:
• Heavy rain
• Snow or ice
• Flooding
• Extreme temperatures
When possible, service will be rescheduled for the next available service day.
11. Winter Service Policy
Dog waste removal services may continue during winter months when weather permits.
If snow accumulation prevents safe or effective cleanup, services may be postponed until conditions improve.
Waste accumulation caused by prolonged snow coverage may require additional cleanup time once snow melts.
12. Yard Conditions
Customers are responsible for maintaining reasonably safe yard conditions.
Technicians are not responsible for:
• Hidden hazards in the yard
• Sharp objects or debris
• Damage caused by unsafe property conditions
If excessive debris, tall grass, or other hazards prevent proper cleanup, service may be postponed.
13. Waste Disposal
Collected pet waste will be disposed of properly according to local guidelines. Disposal methods may include removal from the property or bagging in the customer’s designated waste container.
14. Limitation of Liability
Pet Waste Pros KY is not responsible for:
• Pre-existing yard conditions
• Property damage caused by pets
• Hidden hazards on the property
• Injuries resulting from unsafe conditions
Liability is limited to the amount paid for the most recent service visit.
15. Website Use
Users agree not to misuse this website or attempt to interfere with its operation.
Unauthorized use of the website may result in termination of access and potential legal action.
16. Intellectual Property
All website content including logos, text, images, and graphics are the property of Pet Waste Pros KY and may not be copied or distributed without permission.
17. Privacy
Use of this website is also governed by our Privacy Policy which describes how personal information is collected and used.
18. Governing Law
These terms are governed by the laws of the State of Kentucky.
Any disputes related to services or website use will be handled in the appropriate courts located in Kentucky.
19. Contact Information
Pet Waste Pros KY
Owensboro, Kentucky
Phone: (270) 216-0929
Email: info@petwasteprosky.com